Building a Business Case for Cloud Service Commerce
Business demand for cloud services has never been higher. Eighty-eight percent of companies currently use public cloud services, and spending on cloud-based applications will grow six times faster than overall spending on IT to reach $141 billion in 2019.
Thanks to powerful cloud service commerce (CSC) platforms, any company in any industry can take advantage of this massive opportunity. A CSC initiative can drive positive changes across your business, from larger deal size to lower churn rates.
But where do you start? This worksheet is meant to help you focus on key performance indicators that you can impact with a CSC initiative.